Who We Are
Master Roofing & Siding was founded in 1974 by Ralph Davenport and his wife Martha when the couple decided to start building their small business. Ralph believed in providing excellent quality at fair prices without using high pressure commission salesmen to sell jobs. Giving honest feedback to customers was the backbone of the business. Master Roofing would be the first to tell a homeowner that they could wait a couple years before replacing their roof if that was the case.
In the 1980s, they were joined by their son, Mark Davenport, and son-in-law, Dick Floyd. Shortly after, their daughter, Suzanne Floyd, joined the team followed by their son, Jeff Davenport. As a true family business, Master Roofing continued to specialize in helping owners not just replace their roofs or siding, but beautifying their home in the process through the use of their showroom. Having a showroom to help customers in the selection of colors to enhance their homes is an asset not many other companies possess.
When Ralph passed away in 2004, the second generation took over with Suzanne taking the reins of the business. A few changes were made as the company moved to its final location in Alexandria, but the foundation Ralph built of excellent quality at fair prices and honesty with the homeowners never changed.
Beyond family ownership, Master Roofing employees and crews have remained consistent through the years. Far from relying on subcontractors for our work, much of the crew has brought in their own second generation to continue the tradition of excellence and camaraderie we’ve built together. In addition, the office staff has over 30 years of continuity in serving the company.
In 2019 Mark, Suzanne, and Jeff were considering future retirement plans, and they entertained the idea of selling the business. There were several offers that were reviewed, but none that gave the family confidence the ideals on which Master Roofing was founded would be upheld. The second generation felt strongly about staying in the community as well as providing steady employment for their loyal employees. When Covid occurred, it wasn’t a good time to consider selling the business and plans were temporarily suspended.
In December 2020 a very favorable offer to purchase the company was presented by the oldest son of Suzanne Dick Floyd, Travis Floyd. Travis was a principal in a local CPA firm but interested in changing careers. With Travis’ accounting background and his familiarity with Master Roofing it was the perfect solution to keep Master Roofing as a family owned business. Having worked for the company during high school and college, he was ready to hit the ground running when he rejoined the company.
Now, Master Roofing is proud to be a third generation, family owned business and we look forward to continuing to serve the community with the same principles that it was founded on in 1974.
We pride ourselves on our numerous accreditations and industry recognitions, all of which underscore our commitment to excellence. We are proud to be BBB Accredited with an impressive A+ rating, and we are also proud of our multiple industry certifications, including Certainteed Shingle Master and Tamko MasterCraft Pro Contractor.
In addition to our credentials, we’ve also garnered community recognition as the Neighborhood Favorite on Nextdoor for three consecutive years, and we are active members of the Chamber of Commerce in Mount Vernon Lee.
Our Core Values
We uphold honesty as the foundation of our business. Transparent pricing, truthful assessments, and integrity in all dealings define our commitment to you.
Effective communication is key. We keep you informed every step of the way, ensuring clarity and understanding throughout your roofing project.
Loyalty to our customers and community is paramount. We're dedicated to building lasting relationships based on trust, respect, and exceptional service.